A global Microsoft 365 outage has hit thousands
Microsoft outage lasting for more the nine hours affects businesses, government agencies and even its own employees
TL;DR
- Microsoft 365 services experienced a global outage lasting over nine hours on Thursday night and Friday morning.
- The incident impacted email, Teams chats, and meetings for businesses, government agencies, and Microsoft employees.
- The cause was identified as a configuration update that overloaded servers, with subsequent attempts to fix it complicated by returning traffic.
- Microsoft Exchange, the email service for Outlook, was primarily affected, while Teams services were restored earlier.
- The outage highlighted the significant reliance on 24/7 online services and the potential for widespread disruption when they fail.
- Experts suggest organizations should thoroughly test updates before deployment and consider backup services like Google's Gmail or LibreOffice.